rbagee is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you have over your own data. Please read this document carefully before creating an account or making any deposit.
Six core commitments rbagee makes to every player regarding the handling of personal data. These highlights do not replace the full Privacy Policy below.
rbagee does not sell, rent, lease, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, prevent fraud, and comply with applicable legal obligations.
All data transmitted between your device and the rbagee platform is protected by 256-bit SSL encryption. Passwords are stored using industry-standard one-way cryptographic hashing — they cannot be read or recovered by rbagee staff in any format.
You have the right to access the personal data rbagee holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to legal retention obligations. All such requests can be submitted to [email protected].
rbagee does not store full payment credentials such as bKash PINs, Nagad account passwords, or bank card numbers on its servers. Payment transactions are routed through the secure infrastructure of the respective payment provider. rbagee retains only transaction references and amounts for accounting purposes.
rbagee uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse site performance. The types of cookies in use, their purpose, and how to manage them are explained in full in Section 7 of this Privacy Policy.
rbagee will only send you promotional emails and SMS messages if you have opted in during registration or subsequently through your account settings. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect transactional or account-related messages.
rbagee operates the online casino and sports betting platform accessible at rbagee.club (the "Platform"). In this Privacy Policy, references to "rbagee", "we", "us", and "our" refer to the rbagee Platform and its operators. References to "you", "your", and "the Player" refer to any individual who accesses, browses, registers on, or otherwise uses the Platform.
rbagee is the data controller responsible for the personal data collected through the Platform. If you have any questions about how your data is handled, you may contact us at any time using the details provided in Section 13 of this Policy.
rbagee collects personal data from you in three principal ways: data you provide directly, data collected automatically when you use the Platform, and data received from third parties such as payment processors. The categories of data collected are set out below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Provided by you at registration or account update |
| Identity Document Data | National ID number, passport number, document images | Provided by you during KYC verification |
| Financial Data | bKash / Nagad / Rocket account number, transaction reference, deposit and withdrawal amounts in BDT | Provided by you and received from payment processors |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Collected automatically via server logs and analytics tools |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, search queries on the Platform | Collected automatically via cookies and analytics |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence | Provided by you when contacting support |
| Marketing Preference Data | Opt-in or opt-out status for email and SMS promotions | Provided by you at registration or via account settings |
rbagee does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless this is strictly required to fulfil a responsible gaming obligation (for example, processing a self-exclusion request that references a medical condition).
rbagee uses the personal data it collects for the following purposes:
rbagee processes your personal data on one or more of the following legal bases depending on the specific purpose of processing:
rbagee does not sell, rent, or trade your personal data. We may share your data with third parties only in the circumstances described below:
In all cases where data is shared with third parties, rbagee takes reasonable steps to ensure that appropriate data protection safeguards are in place through contractual agreements or standard clauses.
rbagee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The following general retention principles apply:
When personal data is no longer required and no legal retention obligation applies, rbagee will securely delete or anonymise it in a manner that prevents reconstruction of the original data.
The rbagee platform uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to deliver a functional and personalised experience. The categories of cookies in use are described below:
Most web browsers allow you to control cookie settings through the browser's privacy or settings menu. You can configure your browser to refuse all cookies, to accept only certain categories of cookies, or to prompt you before accepting any cookie. Please note that disabling strictly necessary cookies will affect the functionality of the rbagee platform, including the ability to stay logged in.
rbagee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While rbagee takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. rbagee cannot guarantee the absolute security of data transmitted to or from the Platform. You are responsible for keeping your account login credentials confidential and for notifying rbagee immediately if you believe your account has been compromised.
As a player whose personal data is processed by rbagee, you have the following rights with respect to your information:
To exercise any of the rights listed above, please contact rbagee in writing at [email protected]. We may need to verify your identity before processing your request. We will acknowledge your request promptly and provide a substantive response within thirty (30) days.
The rbagee platform is strictly for adults aged 18 years and above. rbagee does not knowingly collect, process, or store personal data belonging to individuals under the age of 18. If rbagee becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed without notice.
If you are a parent or guardian and you believe that a person under 18 in your care has registered an account or provided personal data to rbagee, please contact us immediately at [email protected] so that we can take appropriate action.
The rbagee platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game studios. These third parties operate under their own privacy policies, which rbagee does not control. We encourage you to review the privacy policies of any third-party service you use in connection with your rbagee account. rbagee accepts no responsibility for the privacy practices or content of third-party websites or services.
rbagee may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material, we will notify registered players by email to the address on file and by displaying a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this Privacy Policy indicates when the current version entered into force. Your continued use of the rbagee platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The most current version of this Privacy Policy is always available at rbagee.club/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbagee handles your personal data, please contact us using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
For questions specifically relating to responsible gaming, self-exclusion, or deposit limits, please visit the Responsible Gaming page. For a full overview of your rights and obligations as a player, please refer to the Terms & Conditions.
Now that you understand how rbagee protects your data, head to the casino lobby, check out our FAQ, or review our Responsible Gaming tools — all designed to keep your experience safe and enjoyable.